Privacy Policy

Last updated: May 2026

At Canadian Place Dentistry, we are committed to protecting your privacy and handling your personal information responsibly, securely, and in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information you provide through our website, landing pages, online forms, phone calls, and communications with our clinic.

1. Information We Collect

When you contact us through our website, landing pages, appointment request forms, phone calls, or other communication channels, we may collect the following personal information:

• Full name

• Email address

• Phone number

• Preferred language of communication

• Information voluntarily provided regarding dental concerns or appointment requests

• Communication records between you and our clinic

• Website usage information through cookies and analytics tools

We only collect information that is reasonably necessary to provide our services, respond to inquiries, schedule appointments, and improve the patient experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to inquiries and appointment requests

• To contact you regarding your dental consultation or treatment

• To provide customer support and patient communication

• To send appointment reminders or follow-up communications

• To improve our website, services, and patient experience

• To maintain internal records and operational management

• To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Consent

By submitting your information through our website or communicating with our clinic, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us directly.

4. Communication Consent

When you provide your phone number or email address, you authorize us to contact you regarding:

• Appointment scheduling

• Appointment confirmations or reminders

• Responses to your inquiries

• Follow-up regarding requested services

• Important clinic-related communications

Communication may occur by phone call, email, text message, or WhatsApp where applicable.

You may opt out of non-essential communications at any time.

5. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, loss, or alteration.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Disclosure of Information

We may disclose your personal information only when necessary:

• To authorized staff members involved in patient communication or care coordination

• To service providers assisting with website hosting, scheduling systems, or operational support

• When required by law, regulation, court order, or professional regulatory obligations

• To protect the rights, safety, or security of our patients, staff, or clinic

Any third-party providers handling personal information on our behalf are expected to maintain appropriate confidentiality and security standards.

7. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand website traffic, and enhance user experience.

These tools may collect non-identifiable technical information such as:

• Browser type

• Device information

• IP address

• Pages visited

• Time spent on the website

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Third-Party Links

Our website or landing pages may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Access and Correction Requests

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate or incomplete.

Requests may be submitted using the contact information below.

11. Children's Privacy

Our website is not intended to collect personal information directly from children without parental or guardian involvement. Any information relating to minors should be submitted only by a parent or legal guardian.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Canadian Place Dentistry

Email: [email protected]
Phone: +1 416-620-0555
Address: Unit 102 - 1065 Canadian Pl, Mississauga, ON L4W 0C2, Canada

By using this website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.